Union National Bank - Abu Dhabi - United Arab Emirates
The Branch Manager is responsible for:
Administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security in accordance with the Bank's objectives.
Develops new deposit and loan business;
Provides a superior level of customer relations and
Promotes the sales and service culture through coaching, guidance and staff motivation; achieves individual and branch sales goals through new business sales, referrals and retention of account relationships.
Provides leadership, training and supervision; delegates day to day operations to the Operations Officer or other branch personnel.
Responsible for attaining established Bank and branch goals through active participation in sales management and officer call programs.
Participates in community affairs to increase the Bank's visibility and to enhance new and existing business opportunities.
Education: minimum of a bachelor degree with specialization in Banking or Business Administration
Experience: 3-4 years’ experience in the same position and a total of 7-8 years minimum years of Banking Experience
Manage the overall branch process to ensure resolution of problems within stipulated time frames.
Ensure that the branch is properly staffed and the staff is trained to meet customer service needs as well as sales targets
Monitor overdrawn checking accounts and delinquencies; Authorize different transactions done by CSM / CSO / Head Teller
Provide high standards of service delivery to branch customers.
Tracking and analyzing monthly branch performance and customer attrition to achieve predicated branch financial targets.
Union National Bank (UNB) is a public joint stock company incorporated under the laws of the United Arab Emirates in 1982. UNB is the only bank in the UAE with significant shareholdings by the Governments of both Abu Dhabi (50%) and Dubai (10%). The remaining 40% of the shares are publicly held. The shares of UNB are listed on Abu Dhabi Securities Exchange.
UNB's subsidiaries include, Union Brokerage Company (UBC), Al Wifaq Finance Company (AWFC) offering Shari’a compliant products and services to the growing Islamic banking market, and INJAZ Marketing Management which provides marketing management related services.
Nurturing the future of UAE Nationals
At UNB we have been supporting our customers and communities for over 34 years. As a leading financial institution in the UAE, UNB aims to be world class in every facet of its Business including its social responsibility to the community it serves.
The bank gives preferential consideration to the UAE Nationals when filling vacancies. We pay particular attention to the Training, Development, and Retention of our UAE National Employees.
Our Nationalization program is backed by several government entities that organize Career Days and other national recruitment events.
Career Opportunities for UAE Nationals
Working with us means being part of a team of talented and passionate individuals with a shared focus on delivering great customer experience. Whether you are just starting your career, looking for an internship opportunity or simply ready for a career change, we offer a range of career opportunities where you are encouraged to explore your potential and contribute to your fullest.
We support and offer programs focused on enhancing the knowledge, skills and abilities of the local workforce, equipping them with the banking fundamentals required for advancement and growth in the banking industry.
In addition to regular career opportunities, the bank offers: