360 is a tool that enables leaders and managers to see clearly what there preferred behaviours and least preferred behaviours and how their team sees them as well. Giving everyone the opportunity to look at the potential for improvement and development. Thereby achieving more success.
360° feedback is a process whereby an individual (the candidate) receives feedback from the people who work around them and know something about them (the observers). This can include the manager, direct reports, peers and in some cases customers or clients (the observer groups); in fact anybody who is familiar with their work can be included in the feedback process. The process is in addition to the candidate completing their own Professional Self-Assessment.
Observers can be one group or smaller groups to the maximum of 4, stakeholders can also be included. It is important to know why you are conducting the exercise and that everyone who will participate is briefed as to the process, assured of anonymity and a decision made as to who will be included in feedback and discussions.
Options or addons for inclusion are: EI, Mental Toughness and The big five plus competencies or the client can select to use their competencies only.
Each 360° allows for up to 25 observers on a candidate. These observers can be split over 5 categories; 1 x Manager which can include a ‘target’ score for competencies. This is a fixed category. The remaining 24 observers can be allocated to a maximum of 4 observer groups, which you can name.
There are two ways, both include sending an inventory link to all who will participate, If the candidate has already completed a full professional profile this can be added to without having to redo the inventory and the credit difference can be topped up.
Whenever you think as an organisation that there is a potential for change and growth or if you need to change behaviours.
Yes, you can map your own competencies onto the report or use those already established. It is easy to do.
The planning phase is important plus the feedback and discussion in order to move forward. So this needs to be discussed with the client prior to implementation. The cost is 110 credits for up to 25 included in the feedback. All identified participants must be briefed on the process.